FTX creditors in Russia: why the payout never comes, and what to do

Creditors in Russia can log in to the FTX claims portal, pass KYC and fill in the tax form, and the payout still never comes. The reason is step 8.

Where the payout stops

FTX pays only through BitGo, Kraken and Payoneer, and picking one of them is step 8 of the claims portal. Russia is on FTX’s list of jurisdictions that no provider serves right now, so residents of Russia can’t complete this step.

Russia was also named in the FTX Recovery Trust’s July 2025 motion on 49 potentially restricted countries. The motion was withdrawn in November 2025, with the right to file it again, and nothing changed at step 8.

The deadline

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.

Two ways forward

• Wait. FTX gives no date for a provider in Russia. If you can’t finish step 8 by January 31, 2027, FTX may cancel your right to payouts altogether, so waiting can end with nothing.
• Sell your claim. ClaimBao buys FTX claims from creditors in Russia who pass KYC and aren’t under sanctions, and pays in USDT or USDC. After the transfer, FTX pays us.

How selling works

Send us your FTX customer code and the claim amount, and a person replies with a price. You pass a short KYC and sign a transfer agreement, and we file the notice of transfer with the US bankruptcy court. USDT or USDC reaches your wallet on the date written in the agreement.

This guide is general information, not legal advice.