Why FTX can’t pay creditors in Ukraine, and what you can do

Many creditors in Ukraine are surprised: the country isn’t under sanctions, yet the FTX payout doesn’t arrive.

Where the payout stops

FTX pays only through BitGo, Kraken and Payoneer, and choosing one is step 8 of the claims portal. FTX’s support page lists Ukraine among the jurisdictions none of them serves right now.

Ukraine was also named in the Trust’s July 2025 motion on potentially restricted countries. The motion drew objections and was withdrawn in November 2025, but the Trust kept the right to file it again.

The deadline

FTX says a creditor who doesn’t onboard with a payout provider within six months of the July 31, 2026 distribution may lose the right to their distributions. That window closes around January 31, 2027.

Two ways forward

• Wait. FTX gives no date for a provider in Ukraine. If you can’t finish step 8 by January 31, 2027, FTX may cancel your right to payouts altogether, so waiting can end with nothing.
• Sell your claim. ClaimBao buys FTX claims from creditors in Ukraine who pass KYC and pays in USDT or USDC. You don’t need a provider in your country: after the transfer, FTX pays us.

How selling works

Send us your FTX customer code and the claim amount, and a person replies with a price. You pass a short KYC and sign a transfer agreement, and we file the notice of transfer with the US bankruptcy court. USDT or USDC reaches your wallet on the date written in the agreement.

This guide is general information, not legal advice.